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[公告] 面紗多款酒因罐裝問題退款不退貨的公告

酒花兒

酒花兒

2018-04-26



面紗啤酒廠 (The Veil Brewing) 近日公布了旗下多款酒的召回計劃,原因是“裝罐時溶解氧含量超標”,這將引起啤酒在短時間內風味受影響或氧化,在發現了這一問題后,酒廠決定對以下酒款進行召回:


面紗 決斷粉碎機 新英格蘭IPA(易拉罐);

面紗 繼續建造 新英格蘭帝國IPA(易拉罐);

面紗 BJCP更新 新英格蘭帝國IPA(易拉罐);

具體罐裝日期為 4 月 8 日 - 12日。


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對于在酒花兒優品商城內購買了這一批次的面紗酒款的用戶,我們將執行退款不退貨的政策,已經已經購買而未發貨的用戶,我們將全額退款并正常發貨,我們建議您在收到酒款后盡快飲用或及時冷藏,如果在品嘗過程中出現氧化引起的不良風味,可視情況酌情處理。


退款將根據購買順序的先后依次處理,如有疑問可詢問酒花兒小助手。

以下為酒廠公告原文:


“ 

Today we became aware of an issue with this week’s can releases. We have detected dissolved oxygen levels in some cans above the range we think is acceptable. This will cause the quality of the canned beer to degrade over a shorter period of time than would be typical. As a result of this discovery we are pulling the remaining allotments of BJCP Update, Keepz Building and Crucial Shredder. 


**The remaining cans of Feel Feelings and dieyoung have all tested within acceptable limits and were not affected by this issue. All draft of these beers are perfectly acceptable also. This was a can only issue.** 


If you purchased cans of the affected brands yesterday we encourage you to keep them cold and consume them within the week. If you would like a refund for your cans please contact us at info@theveilbrewing.com. If you purchased cans from previous recent releases and think they might also be affected please contact us so we can work to make things right. We apologize for the inconvenience and appreciate your understanding during this frustrating experience. 


** Proof of purchase/receipt must be available to issue refund. If you paid with a card and do not have a receipt, we can look up your order through our POS if full name on card is provided.**



用戶點評 共 13 條評論

TextKiller
TextKiller 2018-05-08 13:07

中!

Zi銳
Zi銳 2018-05-05 20:46

講究

鐘海威
鐘海威 2018-05-04 21:51

講究!

小濤
小濤 2018-04-28 19:35

不錯

我想吃羊腿
我想吃羊腿 2018-04-27 16:16

哈哈

lyzxilyvmiml
lyzxilyvmiml 2018-04-27 15:52

講究!!

離塵
離塵 2018-04-27 14:09

shy
shy 2018-04-27 09:15

講究

BrewDogJack
BrewDogJack 2018-04-26 21:02

這么好啊

John_Terry
John_Terry 2018-04-26 16:56

忒講究了

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